Shipping policy

Shipping Rates & Delivery Time

Standard Shipping: 6–14 business days
Flat Rate: $4.99
Free Shipping: Orders over $39.99

Processing Time

In-stock items: 1–3 business days
Pre-order items: Please refer to the estimated shipping date on the product page.

Shipping Restrictions

We currently do not ship to:

P.O. Boxes
APO/FPO/DPO addresses

Address & Delivery Issues

Please ensure your shipping address is accurate and complete when placing your order.

If you need to update your shipping information, please contact us at care@elararow.com before your order ships.

Additional Information

Delivery estimates do not include processing time.
Shipping fees and eligibility for free shipping are calculated based on your order total after discounts are applied.
Tracking updates may be delayed due to carrier processing or system updates.

Need Help?

If your package is marked as delivered but you have not received it, please contact us at care@elararow.com within 30 days of the delivery date shown in your tracking information.

For any other shipping questions, please contact the Elara Row support team at care@elararow.com.